Privacy Policy

1. Information We Collect

Divine Pair is a matchmaking service guided by experienced human practitioners and supported by AI-assisted compatibility analysis. To provide meaningful matches, we collect more detailed personal information than a typical website, including some categories that certain privacy laws treat as sensitive.

Information you provide directly

• Identity information: full legal name, preferred name, date of birth, birth time and birth city/country
• Contact information: email address, phone/WhatsApp number
• Demographic information: gender, the gender(s) you are seeking, nationality, ethnicity, religion, level of religious observance, and whether you are seeking a partner of the same faith
• Relationship and family information: marital status, whether you have or want children, willingness to relocate, and (where applicable) interest in making Aliyah
• Personal narrative: your spiritual path, core values, a description of yourself, the qualities you seek in a partner, and your deal-breakers
• Photographs of yourself, including face and body photos you choose to upload
• Education and occupation
• Any notes or correspondence you exchange with Divine Pair practitioners or staff

Information generated from what you provide

• Astrological placements (sun, moon, and rising signs), calculated from your date, time, and place of birth
• Numerological values (such as Life Path number and Personal Year), calculated from your date of birth
• AI-generated compatibility narratives and internal practitioner profiles, produced by analyzing the information above

Information from identity and background verification (where applicable)

If you opt into or are required to complete identity verification or a background check as part of being included in active matching, that process is performed by a third-party provider (see Section 5). We receive and store only a verification status (such as "verified" or "not verified") — we do not receive or store your government ID images, passport or license numbers, or the contents of any background check report.

For matchmaking services, we use Stripe Identity to verify your identity. This process may collect a photo of your government-issued ID and a selfie for liveness verification. These documents are processed and stored by Stripe, not by Divine Pair. We retain only your verification status (verified/unverified) — never the ID images or document details. For more information, see Stripe's privacy policy. In some cases, our practitioners may verify your identity through a live video call or in-person meeting as an alternative to Stripe Identity.

Information collected automatically

Like most websites, we automatically collect limited technical information when you visit divinepair.life, such as your IP address, browser type, and general usage data, generally for security and anti-fraud purposes (for example, our use of Google reCAPTCHA to prevent automated form submissions).

2. How We Use Your Information

• To create and maintain your client profile
• To calculate your astrological and numerological profile
• To generate AI-assisted compatibility analysis between you and other clients, for our practitioners' internal review
• To allow our practitioners to evaluate, curate, and facilitate introductions between compatible clients
• To communicate with you about your profile, potential matches, and your account
• To verify your identity and, where applicable, conduct background screening, in order to protect the safety of our client community
• To process payments for paid services
• To detect, prevent, and address fraud, abuse, security incidents, and technical issues
• To comply with legal obligations

3. How Your Information Is Shared With Other Clients

Divine Pair is not a self-service browsing app. Your profile, photos, and contact information are never automatically shown to other clients. Sharing happens only through the following deliberate, staged process:

• Your practitioner reviews your profile and compatibility analysis privately, alongside that of a potential match
• If a promising match is identified, your practitioner contacts each person individually to gauge interest before sharing anything with the other party
• Only if both parties confirm interest does Divine Pair share a first name and a primary photo to facilitate an introduction
• Full contact details are shared between matched clients only at your practitioner's discretion, with both parties' knowledge

You may decline an introduction at any time, for any reason, with no obligation to provide a reason.

4. Oracle Companion Conversations

If you subscribe to Oracle Companion, we collect and store the messages you exchange with the AI companion in a dedicated, logically separated database. To generate responses, your messages (together with a rolling summary of your conversation) are transmitted to Anthropic's Claude API. Before transmission, we apply automated sanitization designed to remove direct identifiers such as email addresses and phone numbers; however, any personal details you choose to type into a conversation will be processed as part of that conversation. Please avoid sharing information in chat that you would not want processed by our AI provider.

Conversation history is retained for ninety (90) days by default (or one hundred eighty (180) days if you select extended retention), after which it is deleted. You may request earlier deletion of your conversation history at any time. Oracle Companion conversations are used to provide the companion service to you; they are not used to score, rank, or influence your matchmaking profile, and they are not shared with matchmaking practitioners, except where necessary to investigate abuse or safety concerns. Under Anthropic's applicable commercial terms and our account configuration, Anthropic does not use our API inputs or outputs to train its models without our express permission. Anthropic's technical retention period may vary depending on the model, API feature, and account arrangement in use; we periodically review our provider configuration and this disclosure to keep it accurate.

5. Third Parties We Work With

We rely on a small number of trusted service providers to operate Divine Pair. Each receives only the information necessary to perform its function.

We do not share your personal information with any other third party for their own marketing purposes. We may disclose information if required by law, subpoena, or other legal process, or to protect the rights, safety, or property of Divine Pair, our clients, or the public.

6. Cookies and Similar Technologies

We use cookies that are strictly necessary to operate the site (such as session cookies for secure portal login and cookies that record your consent preferences), and Google reCAPTCHA for spam prevention. We do not use third-party advertising cookies, and we do not display third-party advertising. Where we use any analytics cookies, they are disclosed in our cookie consent banner, and you can accept or reject non-essential cookies there at any time.

7. Data Retention

We retain your profile information for as long as your account is active, or as needed to provide you services. If you request deletion of your account (see Section 9), we will permanently delete your profile, photographs, match history, and related communications from our systems, except where we are required to retain certain records for legal, tax, or safety purposes.

Messages between matches. Messages exchanged in the in-app chat between two matched clients are automatically deleted 30 days after the last message in that conversation. An active conversation is never cut short — the clock only starts once the conversation goes quiet.

Safety reports. If you report another client, we keep a copy of that conversation as it stood at the time of your report, together with your reason for reporting. We keep these safety records indefinitely, and they are not removed when either person deletes their account. We do this deliberately: a report is evidence, and it would be worthless if the person reported could erase it by closing their account. This is the one category of information we will not delete on request.

Blocking. If you block someone, we keep a record of that block — including a one-way encoded form of their email address, never their address in readable form — so the block continues to work even if that person later creates a new account. This record survives their account deletion for the same reason.

8. How We Protect Your Information

• Client data is stored in a database that is logically separated from our website's general content management system
• Certain sensitive fields — your date of birth, your phone number, and the names and birth dates of any people you discuss with Oracle Companion — are encrypted at rest, meaning they are stored in an unreadable form and decrypted only when needed to provide the service. This protects your information if a copy of our database were ever exposed; it is not a defense against every possible attack, and we describe it here so you can judge it accurately rather than assume more than it does
• All data is transmitted over encrypted connections (HTTPS/TLS)
• Photographs are stored in a private cloud storage environment that is not publicly accessible; they are only ever viewable through secure, time-limited links generated for authorized staff
• Identity documents and background check details, where applicable, are held by our specialized third-party providers, not by Divine Pair directly
• Access to client profiles within our systems is limited to authorized Divine Pair staff

No method of electronic storage or transmission is ever completely secure, and we cannot guarantee absolute security. However, we are committed to using commercially reasonable means to protect your information.

9. Your Rights and Choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or outdated information in your profile
• Request deletion of your profile and associated data ("right to be forgotten")
• Object to or restrict certain uses of your information
• Withdraw consent for optional processing (such as identity verification or background screening) at any time, though doing so may affect your eligibility to be included in active matching
• Request a copy of your data in a portable format

To exercise any of these rights, contact us using the details in Section 12. We will respond within the timeframe required by applicable law.

Automated processing and human review. Divine Pair uses AI-assisted analysis to help evaluate compatibility, but no introduction, match decision, or account decision is made solely by automated means. Every match is reviewed, selected, and approved by a human practitioner exercising independent professional judgment before anything is shared with you or any other client. If you have concerns about the AI-assisted analysis applied to your profile, you may contact us to request human review or object to such processing.

State and regional privacy rights. If you are a resident of a US state with a comprehensive privacy law (such as California), or of a jurisdiction such as the European Economic Area, the United Kingdom, or Israel, you may have additional rights under local law, including rights regarding sensitive personal information. We honor applicable rights regardless of where you live; contact us as described in Section 12.

10. Children's Privacy

Divine Pair is intended exclusively for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a minor, we will delete it promptly.

11. International Visitors

Divine Pair is operated from the United States, and the third-party providers described in Section 5 may process data in the United States or other countries. If you access our services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States or other jurisdictions whose data protection laws may differ from those of your home country.

Canadian users: if you access Divine Pair from Canada, your personal information may be processed in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access the personal information we hold about you, to challenge its accuracy, and to withdraw consent for its use where applicable (subject to legal or contractual restrictions). If you have a privacy concern we haven't resolved to your satisfaction, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of the rights described above, please contact us at:

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify active clients by email and update the "Last updated" date above. We encourage you to review this page periodically.